It takes me few weeks of WebEx and the case was pass from Support team to Sr Advance Team engineer to tell me this:
- The previous system being a EFI based 64 bit machine the 32 bit bootloader of the SRD is not able to recognize the command bcdedit and bootrec.
- The EFI based systems are not supported.
- That is why on the original system BESR is unable to see the EFI (system reserved partition) and on the restored hyper-V virtual machine the the bcdedit and bootrec is not working.
Below are my discussion with fellow Symantec forum members:
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